Wesbite Policies, Terms & Conditions

Creative Genie LTD assume no responsibility or liability for any injury, loss or damage incurred as a result of any use or reliance upon the information and material contained within or downloaded from this website. The materials appearing on this website do not constitute financial advice and are provided for general information purposes only. No warranty, whether express or implied, is given in relation to such materials. Creative Genie LTD can not be held liable for any technical, editorial, typographical or other errors or omissions within the information provided on this website, nor shall we be responsible for the content of any web images or information linked to this website.

Copyright © 2017. www.theeasydesignerwebsite.com
All Rights Reserved. All materials contained within this website – including all plug-ins, video, audio and written content – remain the copyright of Creative Genie LTD. All copying – of any kind – is strictly prohibited. Should you wish to use any content, please contact team@creativegenie.org.

This Privacy Policy refers to all Creative Genie LTD owned websites (including theeasydesignerwebsite.com, mangoro.co.uk, creativegenie.org, creativegenieworld.com)

Creative Genie LTD take a proactive approach to user-privacy and ensure the necessary steps are taken to protect the privacy of everyone visiting the website. This website complies to all UK national laws and requirements for user privacy. Data transfer: Your personal information may be transferred to countries other than the UK, to process and store data in accordance with our Privacy Policy and to provide you with products and services. By using our products and services, you consent to us transferring your data to these countries. We are committed to ensuring that your information is protected and we apply safeguards in accordance with applicable law.

Privacy Notice – Our service:
In order to provide our service we may store data that you provide us with including your name, address, payment details, linked software details, and potentially other relevant information. We must hold this information in order to do the work you have asked for. It is required in order to provide you with products or services you’ve requested, communicate with you, and bill you accordingly. This information is usually collected as part of your product purchase or registration process with us.

Depending on the service you have from us, your data may be stored by suppliers acting on our behalf. These suppliers include:
Web hosting companies such as Easy Internet Solutions (www.easy-internet.co.uk)
Payment processors such as PayPal (www.paypal.com)
Email contact services such as Mailchimp (www.mailchimp.com)
Product delivery services such as Amazon (www.amazon.co.uk)

Your consent to this sharing of data with our suppliers is assumed and is allowed by the Law as it is essential to the provision of our service. Only people who need to see your data in order to do their jobs will have access to it, and only so far as delivering the service to you.

We will avoid unnecessarily storing your personal data outside of the European Union, but in some circumstances this may be outside of our control or an integral part of our service delivery.

Under data protection laws Creative Genie LTD assumes the role of Data Controller, meaning we are responsible for keeping your personal data safe, and ensuring that our suppliers process it under their legal obligations.

We are required by Articles in the General Data Protection Regulations to provide you with the following information as part of this Privacy Notice.

Rights to object – You have the right to object to some or all the information being processed under Article 21. Please contact the Data Controller. You should be aware that this is a right to raise an objection, that is not the same as having an absolute right to have your wishes granted in every circumstance.

Purposes of data – We collect the data required to deliver the service or product you have requested from us. From time to time we may use some of this data to inform you about products and services from Creative Genie LTD or from our partners. If we do send you marketing information like this it will always be with your consent.

Right to access and correct – You have the right to access the data that is being stored and have any inaccuracies corrected.

Retention period – The data we store as part of service and product delivery will be stored for at last as long as we are working with you. After our work is concluded with you we will securely retain the data as part of our internal financial record, and to maintain our system integrity. We will do this under the regulations of UK law.

Right to Complain – You have the right to complain to the Information Commissioner’s Office, you can use this link https://ico.org.uk/global/contact-us/ or calling their helpline Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate) There are National Offices for Scotland, Northern Ireland and Wales, (see ICO website)

If you have any queries about this Privacy Notice or would like to access to the data we store on you, please contact team@creativegenie.org

This website may use cookies to improve website user experience. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device.

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics which will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html]. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

We will dispatch your order by post or courier, as appropriate. Within the UK, you can expect delivery within 7 working days. International orders may take a little longer. Please contact us at team@creativegenie.org for information on overseas charges and deliveries.

Software will be delivered by email, directly installed, or by using other appropriate electronic methods. We aim to deliver software, services and installations as promptly as possible, and the relevant lead times will vary depending on the product. Customers are advised to check the current lead times prior to purchasing the product.

All of our products are covered by our 100% no-quibble guarantee for 2 weeks after the receipt or installation date. If you are unsatisfied in any way with any of our products, contact us at team@creativegenie.org.

In addition, if you have purchased our software or services but not used, installed, scheduled or sought delivery within 6 months of purchase, we will offer you a full refund. Depending on the product purchased, we may not be able to deliver it or provide a refund after that time.

We take your security very seriously. Creative Genie LTD do not keep records of its customers credit cards. We use PayPal to process your order. At the point of entering your credit or debit card details, you’ll automatically be sent to a PayPal secure server. They process your payment for us and send us the results of your transaction.

Creative Genie LTD do not rent, sell or share information about you (including personally identifiable information) with other people or non-affiliated companies, except to provide products or services that you have requested, when we have your permission. We have physical, electronic and procedural safeguards that comply with our legal obligations to protect information about you. Additionally, we will provide information about you in the following circumstances:

• to provide the information to trusted partners who work on behalf of or with us under confidentiality agreements. These companies may use such information to help and communicate directly with you (to the extent consented by you). However, these companies do not have any independent right to share this information.
• to respond to subpoenas, court orders, legal process or to any legitimate request by authorities with which compliance is required, or to establish or exercise legal rights or defend against legal claims.
• to share, when we believe it is necessary, such information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.
• to transfer such information about you if Creative Genie LTD acquires, or is acquired by or merged with, another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so, at  their own discretion. Some subscriptions may be manually processed through prior written agreement with the user. Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998.
No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee of £15 will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include but not be limited to: the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is solely used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.  Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website – nor its owners – will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

• Data Protection Act 1998
• Privacy and Electronic Communications Regulations 2003
• Privacy and Electronic Communications Regulations 2003 – The Guide
• Twitter Privacy Policy
• Facebook Privacy Policy
• Google Privacy Policy
• Linkedin Privacy Policy
• Mailchimp Privacy Policy